OMNI CHANNEL COMMUNICATION
Multi Channel Dashboard
Talk to your customers and your team from one place. Communicate internally and resolve customer queries efficiently.
Connect all your communication channels like Email, Facebook Page, Twitter, WhatsApp etc and talk to your customers from one place.
This dynamic dashboard also allows you to add internal notes under customer profiles and can be used as a CRM.
The Moonshot will configure the dashboard to suit your business needs and processes
WhatsApp Business Account
Create a business account for WhatsApp, connect it with The Moonshot Dashboard, and start engaging your customers.
- Send and receive messages from WhatsApp numbers.
- Build your CRM using WhatsApp contacts.
- Rich content support with in-built audio player.
Manage your Facebook page, Twitter & Instagram DM
See all conversations from multiple channels on platform and respond easily and efficiently.